Frequently asked questions

1. How much are your wedding gowns & What size do you stock?

We have over 500 dresses in store from sizes 6 to 30 prices ranging from £399 – £899. The average price is between £599 – £699 & all of our tea length dresses are at £499

3. Do you stock plus size wedding dresses?

Yes WE DO! We stock wedding dresses up to size 30. We are very proud to say we have the largest plus size wedding dress collections in the Midlands. Many plus size brides travel hours to us to find their dream dress

5. do you stock tea length dresses?

Yes, WE DO. We probably have the largest tea length wedding dress collections in the Midlands. All of our tea length dresses are at £499

7. Do you sell flowergirl dress?

Yes. We only stock one particular design, please contact us for pictures. It’s very cute and is available from age 1 – 10. The sash and bow can also be made in 100s of different colours

9. What are your payment options?

We accept payments by all major credit/debit cards, as well as cash and bank transfer. We do not accept cheques.

If you choose to pay in full and take the gown away that day, we will take £50 off your total balance;  or you can pay a £50 deposit on the day to secure the dress for 2 weeks, then another £50 within 2 weeks. After that you will be able to go on our 3 – 6 months interest free payment plans to pay off the remaining balance.  

11. Do I need to make an appointment?

To provide you with the best experience, we are open 7 days a week by appointment only.  You can book your private appointment via our website / Facebook / Instagram /  Call / Text / Email

Accessories appointments are also required

13. If I find a dress I like but need more time to think about it? Will the dress still be available when I come back next time?

95% of the brides visit us purchase their dress off the peg. There’s a possibility the dress you fall in love with is sold by the time you come back to us. We have seen this happening so many times.

We understand buying your wedding dress is one of the biggest decisions you’ll ever make and once you have found your dream dress, you may want a little time to think before committing to buying it. Therefore, we are more than happy to place a dress on reserve for you for up to 14 days with a small deposit of £50 which is NON REFUNDABLE but will be deducted off the total of the dress should you choose to go ahead. If you change your mind, you MUST inform us within 14 days, then you can also use the deposit against the price of another dress or accessories. The deposit will become NON REFUNDABLE after 14 days.  

15. What are your opening times and do you have parking available?

We are open 7 days a week by appointment only. We can be flexible with the times, generally our appointments operate between 10.00am and 4.00pm Monday to Friday, 10.00am to 5.00pm on Saturdays and 11.00am to 4.00pm on Sundays. The store is closed on all public holidays.

We have 2 free parking spaces in front of the shop. There are also many free parking spaces on the side streets.

2. Do you sell accessories?

Yes. WE DO. We have a great selection of veils, tiaras, necklace, underskirts, bracelets, shoes, boleros, faux fur wraps, garters, travel/storage box and so on in store to choose from at very reasonable prices. To make it even better for you, all of our accessories are 3 for 2, so you can mix and match to save more £££

4. Do you sell flowergirl dress?

Yes. We only stock one particular design, please contact us for pictures. It’s very cute and is available from age 1 – 10. The sash and bow can also be made in 100s of different colours

6. Do you sell bridesmaids/Prom dresses?

No, we don’t. We only sell wedding dresses and bridal accessories. 

8. Do you buy second hand dresses?

No, we don’t! We DO NOT buy or sell second hand dresses. All of our dresses are brand new and may have only been tried on by our brides in store

10. How many people can I bring with me on appointment?

Choosing a wedding dress that is right for you is a very special occasion, one that is often shared with close friends and family. There is no set limit on the number of people you can bring with you; however we would advise that too many people can lead to many different opinions which may make it more difficult for you to find that perfect dress. 2 – 3 guests would be ideal

12. Is there a limit to how many dresses I can try on?

Your wedding day is a very special occasion in your life and we want that special feeling to start with your visit to see us. You can try on as many dresses as you wish during your appointment

14. Do you do the wedding dress alterations?

To get the wedding dress to fit perfectly with your figure some alterations may have to be made. We recommend ‘The Fitting Room’ which is only few minutes away from us to all of our brides for their bridal alterations. Please contact Sally on 07825928411 to get booked in for a fitting or any advice on alterations

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